Frequently Asked Questions
Browse our most frequently asked questions and find the answers you are looking for.
Check-in is at 3:00 PM and check-out is at 11:00 AM. Early check-in and late check-out will be offered based on hotel occupancy and availability. Extra fees may apply.
Work out in on of our two gyms, located at Royal Palms Resort & Spa, and at Solas.
The fitness center features:
- Elliptical machines
- Full selection of free weights and bench
- Exercise ball and stepper
- Pulley weight machine
Parking is available for $10.00 per car, per night.
We understand life can get in the way sometimes. Be at ease knowing all our Hotels offer free cancellations up to 24 hours prior to check-in. Reservations cancelled with less than 24-hours notice will be subject to a one night penalty plus tax.
Tropi Rock is the only North Beach Village Resort hotel that accepts pets. Dogs need to be 40lbs or under. There is a $20.00 fee per night, per animal—no more than 2 pets per room.
Wi-Fi is complimentary to all hotel guests and each room is equipped with a wifi password.
Guests arriving after office hours will be checked in by one of our guest service agents. Please use the call box at the hotel or call our main number, 1-954.565.5790, and we will be there to assist you.
Reservations cancelled with less than 24-hours notice will be subject to a one night penalty plus tax.
18 years of age.
Yes, we charge a $10.00 resort fee per night.
Yes! Guests staying at any of our hotels are able to use the pools, grills, hot tubs, and lounge areas at all other North Beach Village locations.